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Jul 4th, 2008, 3:48pm
   Mischel Internet Security Forum
   TrojanHunter
   TrojanHunter Scanner (Moderators: Helena, Gavin_Coe, Magnus)
   Right click scan not working		 « Previous topic | Next topic »
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Matt_Day
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Right click scan not working
« on: Dec 20th, 2007, 7:33am »		 Quote Quote  Modify Modify
Hi all,
When I right click a folder/file to scan with the TH scanner, the GUI loads but no scanning takes place.  I'm just presented with 2 tabs: "Scan report" and "log" but both are blank pages.
 
If I go into options, the button says "Enable right click scanning" signalling it's disabled.  But, if I enable it and try right click scanning, the button changes back again to say "Enable right click scanning".
 
Any ideas?
Matt
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Matt Day
Matt_Day
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Re: Right click scan not working
« Reply #1 on: Dec 20th, 2007, 7:42am »		 Quote Quote  Modify Modify
Just to add, a re-install of TH did not cure this issue.
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Matt Day
siliconman01
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Re: Right click scan not working
« Reply #2 on: Dec 20th, 2007, 10:11am »		 Quote Quote  Modify Modify
What Windows OS are you running?
 
And is your version of TH V5.0.962?
 
When you right-click scan a folder, does "Objects scanned" state the number of files scanned?    For example, I just scanned a folder and "Objects scanned = 43"  when completed...43 files scanned.  If nothing malicious is found, nothing is reported in either the Scan report or the log tabs.  
 
Right click scanning cannot be disabled due to a bug in the program.  It is always enabled.  The fix is suppose to be in the next update of TH which is due out in early January 2008.
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Matt_Day
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Re: Right click scan not working
« Reply #3 on: Dec 20th, 2007, 11:43am »		 Quote Quote  Modify Modify
Windows XP Home Edition.  TH Build 962 (v5)
 
Nothing gets scanned and no 'objects scanned' dialog appears.  Just the same interface as if TH was opened in the start menu / desktop shortcut / TrojanHunter.exe
« Last Edit: Dec 20th, 2007, 11:46am by Matt_Day » IP Logged
Matt Day
Matt_Day
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Re: Right click scan not working
« Reply #4 on: Dec 20th, 2007, 11:45am »		 Quote Quote  Modify Modify
I've done some more testing.  It works intermittently, seems to be around 1 in 10 times it will actually work, but I can't work out what I'm doing differently when it does actually work...
« Last Edit: Dec 20th, 2007, 11:49am by Matt_Day » IP Logged
Matt Day
siliconman01
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Re: Right click scan not working
« Reply #5 on: Dec 20th, 2007, 12:21pm »		 Quote Quote  Modify Modify
In your C:\Program Files\TrojanHunter 5.0 folder, what is the size of contmenu.dll ?
 
It should be 398-400 kbytes.  Date Modified 8-Sept-07
« Last Edit: Dec 20th, 2007, 12:24pm by siliconman01 » IP Logged
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Matt_Day
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Re: Right click scan not working
« Reply #6 on: Dec 21st, 2007, 11:22am »		 Quote Quote  Modify Modify
398-400 kb.  Modified 28 August 2007, 23:29:38
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Matt Day
Matt_Day
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Re: Right click scan not working
« Reply #7 on: Dec 21st, 2007, 11:30am »		 Quote Quote  Modify Modify
A full re-install and making sure I deleted contmenu.dll after uninstalling TH seems to have fixed the problem.  Many thanks for pointing me in the right direction Siliconman  Cool
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Matt Day
siliconman01
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Re: Right click scan not working
« Reply #8 on: Dec 21st, 2007, 11:52am »		 Quote Quote  Modify Modify
Great!  Glad it's fixed for you  Cheesy
 
I always find it "safest" when installing a new version of TH to do the following.
 
1.  Open THGuard settings window and uncheck all the options.  Click on OK to save the changed option settings.
 
2.  Reboot computer
 
3.  Uninstall old version of TH.
 
4.  Reboot again.  This is to make sure contmenu.dll is out of the picture from the old version.
 
5.  Delete any TH folders left hanging from the uninstall.  Of course you want to be sure that you have your License.tlf saved away.
 
6.  Install the new version; install the license.
 
7.  Run LiveUpdate via the TH scanner GUI.
 
8.  Set the THGuard options.
 
9.  Set the Options and Scan items in TH scanner
 
10.  Reboot - just for old times sake.  Wink
 
Once the new version comes out in early January 2008, the above may be completely unnecessary...depending on how the new LiveUpdate works.
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