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Sep 7^th, 2010, 7:38pm

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   Mischel Internet Security Forum
   TrojanHunter
   TrojanHunter Guard (Moderators: Helena, Gavin_Coe, Magnus)
   THG does not recognise License

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Topic: THG does not recognise License (Read 195 times)

hangfire
Newbie

Posts: 6

THG does not recognise License
« on: Feb 23^rd, 2010, 12:07pm »

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I had v 5.0; two days back I downloaded 5.2 and installed. Scanner is detecting the License while Guard does not.

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Magnus
Administrator

Ad astra per aspera.

Posts: 4359

Re: THG does not recognise License
« Reply #1 on: Feb 23^rd, 2010, 12:15pm »

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Hi and welcome to the forum!

It is possible that you have two versions of TrojanHunter Guard installed and that what is currently running is the old version 5.0. Please try the following:

1. Unload TrojanHunter Guard by right-clicking its tray icon and selecting Unload TrojanHunter Guard

2. Start the guard by going to Start -> Programs -> TrojanHunter -> TrojanHunter Guard

Does this resolve the problem?

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hangfire
Newbie

Posts: 6

Re: THG does not recognise License
« Reply #2 on: Feb 23^rd, 2010, 5:00pm »

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on Feb 23^rd, 2010, 12:15pm, Magnus wrote:

Yes, it did. Thank you!

I did notice v 5.0 directory next to v 5.2, and cleaned 5.0 directory post 5.2 install. But did not restart the PC or reload the THG.

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