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   PC suddenly hanging mid-boot		 « Previous topic | Next topic »
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sparge
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PC suddenly hanging mid-boot
« on: Jan 28th, 2010, 5:55pm »		 Quote Quote  Modify Modify
I have already posted the content below in the Online Armor forum and the Avast! forum. I'm posting the same thing here because Online Armor and TrojanHunter Guard appear to be the two apps that are suddenly causing a problem. I'm did the Avast! forum before this one because the last post here was two months ago so I figured there was no sudden THG issue to take into consideration.
 
Andy
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Running Windows XP Home SP3 with Avast! v4.8, Online Armor Free v4.0.0.15, Malwarebytes Anti-Malware v1.44 and TrojanHunter v5.0. PC has been fine recently, until tonight, in fact it had already been used and switched off normally twice so far today. Tonight, it hung mid-boot, quite repeatably. Did some basic diagnostics in safe mode which threw up nothing, but based on observations of what was loading in the system tray when the hangup occurred, the finger of suspicion was pointing at either TrojanHunter Guard or Online Armor. So I disabled both of them at startup using sysinternals' Autoruns - and here I am, working again except minus two of my four security apps. I've tried starting and unloading each of them separately, successfully - the only unusual feature was that when I started Online Armor, it blocked something Java-related (jqsnotify.exe, which was reported to be way away down deep in a tree of subfolders, but when I checked, the last three or four links in the chain of the subfolders were not there, and neither was the exe). I set it to Run Safer, and not long after, when I clicked "Latest version installed" in the OA interface, OA asked me about it again, saying Firefox was the requesting application, and when I allowed it, Firefox opened up to display the OA downloads page.
 
At the moment, I figure I can live without TrojanHunter better than without Online Armor, so I've left TrojanHunter start-up disabled, but I'd like to know what's suddenly gone wrong so I can fix it and get both of them back. Interestingly, while I have been typing this, Avast! has piped up that it had just found Win32:Malware-gen in RootRepeal, which has been installed on this machine for several months (first time Avast! has found anything in realtime for ages). So I moved it to the chest, but the timing is to say the least suspicious.
 
I've done a scan with MBAM, using latest database version, and it came up clean. Does anyone have any suggestions what the problem might be here?
 
Andy
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siliconman01
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Re: PC suddenly hanging mid-boot
« Reply #1 on: Jan 29th, 2010, 12:16am »		 Quote Quote  Modify Modify
If you upgrade to the latest TH V5.2.988 does the perceived conflict still occur?  
« Last Edit: Jan 29th, 2010, 12:17am by siliconman01 » IP Logged
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TrojanHunter V5.5.1002...No. 1 AT in my Book and on my Box(es)! Windows 7 x64 Professional on a Dell XPS 410, 8 gbyte RAM, dual WD VelociRaptors, dual 24" UltraSharp FPD monitors, Logitech 5.1 Surround Sound; Windows 7 x86 Professional on a Dell Vostro 220s, 4 gbyte RAM, dual WD VelociRaptors. Common: router, cable modem.
sparge
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Re: PC suddenly hanging mid-boot
« Reply #2 on: Jan 29th, 2010, 2:12am »		 Quote Quote  Modify Modify
Hi Siliconman,
 
Thanks for reply.
 
I wasn't aware there was a program update, and neither is LiveUpdate - it's only been updating the ruleset. Now I come to think of it, like the problem with having to log in twice to post, the lack of updating has happened before too. ISTR having this conversation in the forum on a previous occasion. I only really look at the TH webpage when I have a problem ... but I shouldn't need to keep checking! Remind me, why doesn't LIveUpdate update the program when the LiveUpdate dialog describes its purpose as "downloads and installs the latest ruleset and program updates from the internet"?
 
Anyway, I'll update and let you know what happens.
 
Andy
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siliconman01
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Re: PC suddenly hanging mid-boot
« Reply #3 on: Jan 29th, 2010, 9:14am »		 Quote Quote  Modify Modify
Quote:
I only really look at the TH webpage when I have a problem ... but I shouldn't need to keep checking! Remind me, why doesn't LIveUpdate update the program when the LiveUpdate dialog describes its purpose as "downloads and installs the latest ruleset and program updates from the internet"?

 
When upgrading to a new version of TH (5.x to 5.y), LiveUpdate was changed.  LiveUpdate cannot update itself so, under this condition, TH has be to upgraded manually.  
 
I'm hopeful that this will change in the next version of TH which is due out soon.  HOWEVER, that is up to Magnus.
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TrojanHunter V5.5.1002...No. 1 AT in my Book and on my Box(es)! Windows 7 x64 Professional on a Dell XPS 410, 8 gbyte RAM, dual WD VelociRaptors, dual 24" UltraSharp FPD monitors, Logitech 5.1 Surround Sound; Windows 7 x86 Professional on a Dell Vostro 220s, 4 gbyte RAM, dual WD VelociRaptors. Common: router, cable modem.
sparge
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Re: PC suddenly hanging mid-boot
« Reply #4 on: Jan 29th, 2010, 2:10pm »		 Quote Quote  Modify Modify
on Jan 29th, 2010, 9:14am, siliconman01 wrote:

 
When upgrading to a new version of TH (5.x to 5.y), LiveUpdate was changed.  LiveUpdate cannot update itself so, under this condition, TH has be to upgraded manually.  
 
I'm hopeful that this will change in the next version of TH which is due out soon.  HOWEVER, that is up to Magnus.  

 
Fair comment. Magnus, if you're listening, I'd be happy if you just changed the text in the LiveUpdate dialogue box so it doesn't over-promise and under-deliver ... although changing the software so it delivers what it promises would obviously be preferable.
 
Anyway, Siliconman, I updated to v5.2 and re-enabled TrojanHunter Guard, and so far it is playing nicely with Online Armor again (modulo telling OA to trust it and LiveUpdate again). Thanks for the new version heads-up.
 
Andy
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siliconman01
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Re: PC suddenly hanging mid-boot
« Reply #5 on: Jan 29th, 2010, 9:28pm »		 Quote Quote  Modify Modify
Quote:
Anyway, Siliconman, I updated to v5.2 and re-enabled TrojanHunter Guard, and so far it is playing nicely with Online Armor again (modulo telling OA to trust it and LiveUpdate again). Thanks for the new version heads-up.  
 

 
You are very welcome.   Smiley
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TrojanHunter V5.5.1002...No. 1 AT in my Book and on my Box(es)! Windows 7 x64 Professional on a Dell XPS 410, 8 gbyte RAM, dual WD VelociRaptors, dual 24" UltraSharp FPD monitors, Logitech 5.1 Surround Sound; Windows 7 x86 Professional on a Dell Vostro 220s, 4 gbyte RAM, dual WD VelociRaptors. Common: router, cable modem.
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