Download TrojanHunter Now
Free 30-day trial!
Latest TrojanHunter Version:
TrojanHunter 5.0
Order Now
License file delivered within minutes.
Welcome, Guest. Please Login or Register.
Jul 5th, 2008, 5:53am
   Mischel Internet Security Forum
   TrojanHunter
   TrojanHunter Guard (Moderators: Helena, Gavin_Coe, Magnus)
   TrojanGuard Starts Disabled		 « Previous topic | Next topic »
Pages: 1  Reply Reply  Notify of replies Notify of replies   Send Topic Send Topic   Print Print
   Author  Topic: TrojanGuard Starts Disabled  (Read 861 times)
jeffc4442
Newbie
*





   


Posts: 4
TrojanGuard Starts Disabled
« on: Nov 16th, 2006, 5:43pm »		 Quote Quote  Modify Modify
Hi.  I'm running the 4.6 trial version of Trojan Hunter. I have THG installed. It runs at start up, but it shows in the system tray as being disabled (with an X through it).  If i right click it, "enabled" is checked.  If i uncheck it and then check it again, THG becomes enabled.  Any ideas why this would be?
 
I found a post that might have addressed this, but I wasn't sure. Might it have something to do with running too many antispyware, etc. programs at startup?  I run AdAware, TrendMicro Anti-Spyware & Windows Defender.  
 
Thanks for your help.
IP Logged
Gavin_Coe
Trojan Analyst
*****





   
WWW  

Posts: 1899
Re: TrojanGuard Starts Disabled
« Reply #1 on: Nov 16th, 2006, 10:40pm »		 Quote Quote  Modify Modify
Hi,
 
If you reboot again does that happen again ?
 
What if you enable THGuard and then UNLOAD it, and immediately restart it - what now ?
 
It could be a file permissions problem
IP Logged
jeffc4442
Newbie
*





   


Posts: 4
Re: TrojanGuard Starts Disabled
« Reply #2 on: Nov 17th, 2006, 8:54am »		 Quote Quote  Modify Modify
It does happen every time i start up or reboot.  I haven't tried enabling, unloading & rebooting...do you mean immediately reboot or immediately restart THG, then reboot?  I'll try one/both when i get home this evening.
 
Is a file permission problem something that can be fixed?  I like the program and would like to buy it, but i need to figure this out first.  thanks Gavin.
IP Logged
siliconman01
Global Moderator
*****



Trojans! Chew 'em Up, Spit 'em Out...

   


Gender: male
 Posts: 5467
Re: TrojanGuard Starts Disabled
« Reply #3 on: Nov 17th, 2006, 10:45am »		 Quote Quote  Modify Modify
Welcome to the forum jeffc4442  Cheesy
 
If what Gavin suggested to try does not work, please try unchecking the option in THG that is: "Protect against unauthorized shutdowns" and see if THG will enable on reboot.
Some users have had a problem with this option based on their other third party configurations.
 
Quote:
do you mean immediately reboot or immediately restart THG, then reboot?

 
1.  Open THGuard and uncheck the Enable option.
 
2.  Click on OK to save.
 
3.  Open THGuard again and check the Enable option.
 
4.  Click on OK to save.
 
5.  Right click on the THG icon in the systray and select Unload.
 
6.  Then Reboot.
 
 
Quote:
Is a file permission problem something that can be fixed?

 
Yes, this should be fixable.  What Windows OS are you running (with Service Pack number) ?  And are you running a 64 bit machine?  
IP Logged
______
TrojanHunter V5.0.962...No. 1 AT in my Book and on my Box!
jeffc4442
Newbie
*





   


Posts: 4
Re: TrojanGuard Starts Disabled
« Reply #4 on: Nov 17th, 2006, 11:01am »		 Quote Quote  Modify Modify
Okay, thanks.  I'll try that this evening.  
 
I'm running Windows XP Pro, SP2 fully updated.  It is NOT 64 bit.  thanks.  I'll post my results later today.  appreciate the help.
IP Logged
siliconman01
Global Moderator
*****



Trojans! Chew 'em Up, Spit 'em Out...

   


Gender: male
 Posts: 5467
Re: TrojanGuard Starts Disabled
« Reply #5 on: Nov 19th, 2006, 1:07am »		 Quote Quote  Modify Modify
Were you able to rectify this problem, jeffc4442 ?
IP Logged
______
TrojanHunter V5.0.962...No. 1 AT in my Book and on my Box!
mrainey
Newbie
*



I love YaBB 1G - SP1!

   
Email

Posts: 11
Re: TrojanGuard Starts Disabled
« Reply #6 on: Nov 19th, 2006, 7:07am »		 Quote Quote  Modify Modify
I've experienced this as well - only happens once or twice a month.  Actually, it's probably been a month since the last occurrence.
IP Logged
siliconman01
Global Moderator
*****



Trojans! Chew 'em Up, Spit 'em Out...

   


Gender: male
 Posts: 5467
Re: TrojanGuard Starts Disabled
« Reply #7 on: Nov 19th, 2006, 8:41am »		 Quote Quote  Modify Modify
mrainey,
 
What special steps do you take to get it active again?
 
Are you running XP-SP2 Pro too?
IP Logged
______
TrojanHunter V5.0.962...No. 1 AT in my Book and on my Box!
mrainey
Newbie
*



I love YaBB 1G - SP1!

   
Email

Posts: 11
Re: TrojanGuard Starts Disabled
« Reply #8 on: Nov 20th, 2006, 6:32am »		 Quote Quote  Modify Modify
I had worked out the same procedure as the original poster - unenable and reenable.  As to why I haven't seen the problem for a month - no idea.
 
My other security programs are the same as always (Avast Home, CounterSpy).
 
I'm running XP Home, SP2 with all patches.
IP Logged
jeffc4442
Newbie
*





   


Posts: 4
Re: TrojanGuard Starts Disabled
« Reply #9 on: Nov 20th, 2006, 8:40am »		 Quote Quote  Modify Modify
on Nov 19th, 2006, 1:07am, siliconman01 wrote:
Were you able to rectify this problem, jeffc4442 ?

 
 
No, siliconman, i wasn't able to fix it. However, there was one time on a cold boot that it started enabled.  Off the top of my head, i bet it's just too far down the line of services to be started up and sort of "times out."  I have that happen with AdWatch from time to time.  i've slimmed down the services that start automatically on boot up, which has helped with adwatch in the past, but i really can't slim it down anymore.  Maybe if there was a way to set the order of which services get started first.  Is that possible?
 
jeffc4442
IP Logged
siliconman01
Global Moderator
*****



Trojans! Chew 'em Up, Spit 'em Out...

   


Gender: male
 Posts: 5467
Re: TrojanGuard Starts Disabled
« Reply #10 on: Nov 20th, 2006, 9:59am »		 Quote Quote  Modify Modify
Hmmm...  
 
THGuard is not a service in the Windows definition of "Services".  It's just a normal application starting up through the RUN registry entries/keys.
 
I have a sneaky suspicion that it is Venus FlyTrap in TrendMicro AS that is bogging down your reboot.  When I was playing around with this AS, I found that the FlyTrap took a long time to release CPU utilization time on a reboot.  There is a file that gets very large (200+ megabytes) in TrendMicro AS over time.  I cannot remember the name of the specific file at the moment.  Can you take a look in the C:\Program Files\TrendMicro folder and its subfolders and see if you have a file that is very large.  It will have a .dat extension.  If you have such a file, please post back the name of it and I feel I will recognize it by name.  
 
I don't know of any way to order the startup of System Services; however, there are programs that do permit staging the startup of normal programs.  Pgm StartUp Delayer at http://www.r2.com.au/software.php?page=2&show=startdelay is one that I have used.  
 
One utility that will help you monitor programs to see if any are hogging cpu cycles is Process Explorer by SysInternals (now owned by Microsoft).  http://www.microsoft.com/technet/sysinternals/utilities/ProcessExplorer. mspx  
 
To get the full benefit of this program, you also need to install Windows Debugging Tools from http://www.microsoft.com/whdc/devtools/debugging/default.mspx
 
The thing I like about Process Explorer is that it has an option to load a CPU utilization display in your Systray that continuously graphs the CPU utilization so that you can watch it to see if you are getting spikes.  I have this set up to startup automatically on reboot.  It's amazing how long it takes certain programs to stabilize and release memory on a reboot...quite an eye opener, particularly on security type programs.  
 
BTW, are you sure Ad-Watch is not blocking needed registry changes of THGuard?  I know there are registry guard options in Ad-Watch that can do this.  Perhaps if you turn off the registry guard options in Ad-Watch, set THGuard the way you want it, reboot, and then turn the Ad-Watch guards back on, the problem will go away.
« Last Edit: Nov 20th, 2006, 10:02am by siliconman01 » IP Logged
______
TrojanHunter V5.0.962...No. 1 AT in my Book and on my Box!
Pages: 1  Reply Reply  Notify of replies Notify of replies   Send Topic Send Topic   Print Print

« Previous topic | Next topic »
Search
Members
Login
Register