trojan guard won't load on start up - Mischel Internet Security Forum

Jobs | About | Blog | Contact

Download TrojanHunter Now
Free 30-day trial!

Latest TrojanHunter Version:
TrojanHunter 5.0

Order Now
License file delivered within minutes.

Welcome, Guest. Please Login or Register.

Oct 13^th, 2008, 11:45am

   Mischel Internet Security Forum
   TrojanHunter
   TrojanHunter Guard (Moderators: Helena, Gavin_Coe, Magnus)
   trojan guard won't load on start up

« Previous topic | Next topic »

Pages: 1

Notify of replies

Send Topic

Author

Topic: trojan guard won't load on start up (Read 581 times)

mindgallery
Newbie

Posts: 15

trojan guard won't load on start up
« on: Sep 8^th, 2005, 12:02pm »

Quote

Modify

i used to have norton security 2003, since i replaced it with 2005, my trojan hunter guard won't enable or load on start up any longer.

i have to do it manually after my computer gets booted up.
how come?

IP Logged

siliconman01
Global Moderator

Trojans! Chew 'em Up, Spit 'em Out...

Gender: male

Posts: 5671

Re: trojan guard won't load on start up
« Reply #1 on: Sep 9^th, 2005, 1:46am »

Quote

Modify

First, as a NIS 2005 user myself, please rest assured that there is no "conflict" between NIS 2005 and TrojanHunter.

Second, try the following.

- Load THGuard and uncheck the "Load on Startup" option.
- Click on OK to save this setting.
- Then open Settings again and check mark the "Load on Startup" option.
- Click on Ok to save the setting.

- Then go to START-RUN and type in msconfig
- Open the Startup tab and see if THGuard.exe is in the list of startup programs. It should be.
- Assuming that it is in the list of startup program, reboot your computer and see if THGuard starts up.

If the above does not solve the issue,

- Open NIS 2005
- Highlight Personal Firewall and click on Configure
- Select the Programs tab
- Search down through the list of programs and make sure that THGuard.exe is not in the list of programs. If it is, remove it.
- Close NIS 2005 and reboot.

HTWs. Please let us know if the issue is resolved.

I hope you fully removed NIS 2003 prior to upgrading to NIS 2005. An "install over" is not normally very successful with Symantec products...at least that is my experience. Sad

If neither of the above tactics resolve your issue, I recommend that you:

- Unload THGuard.exe
- Save off your License.dat file for TH
- Use Add/Remove Programs and remove TrojanHunter.
- Once uninstalled, reboot.
- After rebooting, use Windows Explorer and remove all TrojanHunter folders found under C:\Program Files\
- Close down all programs in your lower right notification bar.
- Disable Norton Antivirus
- Reinstall TrojanHunter V4.2, Build 908
- Move in your License.dat file into the C:\Program Files\TrojanHunter 4.2 folder.
- Set the desired settings for THGuard and TH scanner.
- Be sure that NIS 2005 is not blocking the LiveUpdate for TH.

« Last Edit: Sep 9^th, 2005, 1:54am by siliconman01 »

IP Logged

______
TrojanHunter V5.0.962...No. 1 AT in my Book and on my Box!

siliconman01
Global Moderator

Trojans! Chew 'em Up, Spit 'em Out...

Gender: male

Posts: 5671

Re: trojan guard won't load on start up
« Reply #2 on: Sep 9^th, 2005, 10:26am »

Quote

Modify

Also check to see that you are not suffering from the Windows XP "missing icon" problem. Use Task Manager to check if THGuard.exe is in memory running even if there is not a THGuard icon in the lower right notification tray.

Keep in mind that you can have multiple copies of THGuard running...not desireable...but it is allowed. Referencing your original post, you may be loading in a second copy THGuard when you don't see the notification bar icon.

IP Logged

______
TrojanHunter V5.0.962...No. 1 AT in my Book and on my Box!

mindgallery
Newbie

Posts: 15

Re: trojan guard won't load on start up
« Reply #3 on: Sep 9^th, 2005, 12:37pm »

Quote

Modify

I actually think i have the problem solved but let me know if this sounds right.

I went into nis 2005, and had it check my firewall on there site, it said it noticed problem in setting that the firewall was blocking some program, and to reset it. I did, and even though
trojan hunter shows in the internet abled program list, it is allowing it to start up. I know you mentioned to remove it form list, so will wait to see what you think.

IP Logged