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Remember when a Trojan was just for protection.
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Re: GhostRAdmin.100
« Reply #10 on: Sep 13th, 2005, 11:04pm » |
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Send the file to the Support Email, list it as a false detection that should help them see what is causing the similar detection and allow editing of the detection signature to differentiate the two. Now as a Temporary Fix you can remove the signature of the file that is falsely detecting, however that will temporarily open you and your clients to infection of that file. These suggestions are twofold, one provision of the false detection file will be helpful again. Two that there is a short-term fix, but it will require removing that detection signature. Each time you update the signatures for the newest list, you will have to update the removal of that signature. Wish I could solve your problem for you, however you do have an indication that the signatures are working on your TH-guard. Another option that just came to me is to disable your guard and run user scans periodically during the day that require you to confirm actions taken. Additionally you could also disable the auto removal of Trojans on the Guard, requiring a confirmation. Just some ideas for you to toss around while waiting on the official fix.
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