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Aug 28th, 2008, 1:59pm
   Mischel Internet Security Forum
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   TrojanHunter Guard
(Moderators: Helena, Gavin_Coe, Magnus)
   TH guard is set to be loaded at startup but won't
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   Author  Topic: TH guard is set to be loaded at startup but won't  (Read 904 times)
yingli
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TH guard is set to be loaded at startup but won't
« on: Jun 30th, 2005, 3:55pm »
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My TH guard settings say that it's enabled to load on startup but it isn't doing it...any thoughts? I'm worried that something malicious got to it.... Huh
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siliconman01
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Re: TH guard is set to be loaded at startup but wo
« Reply #1 on: Jun 30th, 2005, 4:43pm »
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Welcome to the forum yingli,   Cheesy
 
Do you have an antispyware program such as AdAware SE Plus with Ad-Watch that is set to block changes to the startup registry?  If so, you need to turn off this blocking option.  
 
Then turn off the startup option in THGuard....save the option by clicking on OK in THGuard. Then reopen the settings window in THGuard and turn it back on and save the new option setting.  
 
Once THGuard's startup entry is loaded into the startup registry, you can turn the registry blocking option in the other antispyware program back on.  
 
HTHs.
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yingli
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Re: TH guard is set to be loaded at startup but wo
« Reply #2 on: Jun 30th, 2005, 5:44pm »
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thank you for your swift response! yes, I am running ad aware, also! I'll try this...thank you!
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siliconman01
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Re: TH guard is set to be loaded at startup but wo
« Reply #3 on: Jul 1st, 2005, 11:05am »
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Yingli,
 
I assume you got THGuard working WAD, eh?  Cheesy
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Re: TH guard is set to be loaded at startup but wo
« Reply #4 on: Jul 1st, 2005, 11:57am »
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hey, thanks for following up; actually I didn't; I have the SE personal freeware version and configuring ad blocking doesn't seem to be an option; so I got stuck there! I was meaning to write and ask what next?
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Re: TH guard is set to be loaded at startup but wo
« Reply #5 on: Jul 1st, 2005, 1:35pm »
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FWIW I suggest you check for THGuard in Start>Programs>Accessories>System Tools>System Information>Software Environment>Startup Entries. If not there then uninstall TH and reinstall. I had occasions when I ended up with TWO startup entries for the Guard and that fixed things. Make sure you have a backup copy of your license file before uninstalling.
 
My $0.02 anyhow. HTH.
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siliconman01
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Re: TH guard is set to be loaded at startup but wo
« Reply #6 on: Jul 1st, 2005, 3:20pm »
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Very good input namrehto....thanks much  Cheesy
 
Another avenue/suggestion, yingli
 
Do you have more than one TrojanHunter folder under C:\Program Files ?  In other words are the folders for older versions still on your C:\ drive?
 
If there is any other folder than C:\Program Files\TrojanHunter 4.2, then please try the following.
 
1.  Be sure to save away your License.dat file for use at a later time.
 
2.  Be sure THGuard is shut down.
 
3.  Using Add/Remove Programs, remove TrojanHunter from your system.
 
4.  Reboot your computer.
 
5.  Using Windows Explorer, remove ALL TrojanHunter folders.  
 
6.  Re-install and set up TrojanHunter V4.2, Build 908.  
 
Let us know if this works.
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yingli
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Re: TH guard is set to be loaded at startup but wo
« Reply #7 on: Jul 2nd, 2005, 10:16am »
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ok, I tried this...I did have two old version folders and one new one that for some reason was installed not in program files but in C: drive, so removed and reinstalled in program files, but it still isn't loading...also: at first when I tried to remove one of the folders it wouldn't let me and said it was running although I couldn't see it running..I looked at taskbar options and saw that I had TH set to hide when inactive so I changed that to "always show", thinking that maybe that was the problem all along, but it didn't make any difference; it didn't load on startup this morning. Sad  
Kall me Klueless
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Re: TH guard is set to be loaded at startup but wo
« Reply #8 on: Jul 2nd, 2005, 11:59am »
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Hi, you can use the Locked Files Wizard to remove that folder:
http://noeld.com/programs.asp?cat=misc
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siliconman01
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Re: TH guard is set to be loaded at startup but wo
« Reply #9 on: Jul 3rd, 2005, 5:09am »
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ahhhh... so the problem still exists.  Shocked  Okay, let's start fresh...totally fresh.  This sounds like it could be a combination of a Windows known problem and new vs old versions of TrojanHunter on your computer.
 
First  there is a known and yet to be resolved problem with Windows (particularly Windows XP) and the icons that get loaded up in the lower right Systray or Notification bar area of the Task Bar.  For some unknown reason (Microsoft does not have a solution either), on some computers and some configurations, icons will randomly not show up in the Systray or will disappear randomly.  There have been many suggested fixes for these; however, none have proven to work 100% of the time on 100% of the various hardware/software configurations.  
 
The icon being absent does not mean that the program itself is absent or not running.  The program will be running as it should in memory...just no icon showing that it is.  I have this problem on my XP-SP2 and have solved it 98% of the time by staggering/phasing the timing the program startup when I reboot my computer.  Coincidentally, THGuard seems to be one of those programs whose icon will not show up on reboot on my computer  (rarely now, but it does occur).  I suspect this is because of all the activity THGuard goes through when it loads up.  
 
SO, here's what I would like you to try:
 
1.  Go to START-SETTINGS-TASKBAR AND START MENU
 
     a.  Uncheck "Hide inactive icons"
 
     b.  Uncheck "Autohide the Taskbar"
 
     c.  Click on Apply and then OK.  
 
2.  Open Windows Explorer
 
     a.  Do a Search for THSEC.DLL
 
     b.  Everywhere you find THSEC.DLL, rename it to THSEC1.DLL
 
     c.  Close Windows Explorer.
 
3.   Reboot your computer.
 
4.   Download a FRESH copy of TrojanHunter 4.2, Build 908 and save it to a folder where you can find it later for installation.
 
5.   Save away your LICENSE.DAT file so you can install it later in the new TH folder.  
 
6.   Assuming you do not have an icon for THGuard in your Systray at this point, open the Task Manager (ctrl-alt-del).
 
     a.  Search through the list of running processes for THGUARD.EXE
 
     b.  If THGUARD.EXE is running, kill it using the Task Manager.  
 
NOTE:  If you do have a THGuard icon in the lower right Systray, unload THGuard
 
7.  Using ADD/REMOVE Programs, remove TrojanHunter.  
 
8.  Once the removal is completed, close ADD/REMOVE Programs  
 
9.  REBOOT your computer.
 
 
Continue to next POST
 
 
 
 
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Re: TH guard is set to be loaded at startup but wo
« Reply #10 on: Jul 3rd, 2005, 5:28am »
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on Jul 3rd, 2005, 5:09am, siliconman01 wrote:
there is a known and yet to be resolved problem with Windows (particularly Windows XP) and the icons that get loaded up in the lower right Systray or Notification bar area of the Task Bar.  For some unknown reason (Microsoft does not have a solution either), on some computers and some configurations, icons will randomly not show up in the Systray or will disappear randomly.

 
Somewhat off-topic, but it looks like a race condition where a mutex has not been configured to prevent clashes between apps requesting systray resources. I used to get a relevant error message from one app. Like you, I resolved using a paced startup script which works 99.99% of the time. Another trick is to wait at the Welcome screen until most disk activity subsides, i.e. until background services ought to have loaded, before logging on.
« Last Edit: Jul 3rd, 2005, 5:30am by namrehto » IP Logged
siliconman01
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Re: TH guard is set to be loaded at startup but wo
« Reply #11 on: Jul 3rd, 2005, 5:42am »
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10.  Once your computer is rebooted:
 
     a.  Close down every program that is in your lower right Systray.
 
     b.  Disable your antivirus program.
 
11.  Using the Task Manager again (ctrl-alt-del), search the list of running processes for THGuard.Exe and if it is present, kill it.  You should not find it...this is just an assurance check.
 
12.  Open Windows Explorer and REMOVE every TrojanHunter folder.  Close Windows Explorer.
 
13.  Begin the installation of the newly downloaded TrojanHunter 4.2, Build 908.
 
     a.  When the Installer asks you if you want to download the latest Definitions, answer  NO and let the Installer continue.
 
     b.  When the Installer reaches the Finish window, uncheck the box to open TH scanner and uncheck the box to start THGuard.    Then click on Finish to let the Installer complete.
 
14.  Using Windows Explorer, paste a copy of LICENSE.DAT into your new C:\Program Files\TrojanHunter 4.2 folder.  Close Windows Explorer.
 
15.  Go to START-PROGRAMS-TROJANHUNTER folder and click on TrojanHunter Guard to start THGuard.  Its icon should now show up in the lower right Systray.
 
16.  Right click on the THGuard icon in the Systray and select Settings.
 
17.  Check mark your desired settings in THGuard.  All are recommended.  Click on OK to save the settings.
 
18.  Go to  START-RUN and type in   msconfig  
 
19.  Click on OK to open MSCONFIG.
 
20.  Click on the STARTUP tab to display the list of all programs that are to be started up on reboot.  THGuard.exe should be in this list....just verifying that THGuard is set to load on startup.  Click on CANCEL to close out MSCONFIG.
 
21.  Reboot your computer to restart all your programs.  Be sure your antivirus program is active after the reboot.    
 
The THGuard icon should be showing in the lower right systray.  
 
IF IT IS NOT SHOWING UP:
   
     a.  Log off your account and log back on.  This has been a method used by many users to get the icons to show up.  
 
     b.  With Task Manager (ctrl-alt-del), determine if THGUARD.EXE is running in memory.  
 
22.  Open TH scanner.
 
     a.  Run a LiveUpdate to obtain the latest definitions.
 
     b.  Set all your desired settings (OPTIONS) in TH scanner.
 
     c.  Run a FULL SCAN of your system.
 
Please post back as to whether you/we  Wink are successful in obtaining the THGuard icon on reboot.    
 
 
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yingli
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Re: TH guard is set to be loaded at startup but wo
« Reply #12 on: Jul 4th, 2005, 7:51am »
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thank you so much for all the time you took to write those instructions for me; I didn't get to do it yet; the computer is at my store and I can't wait on people  at the same time as I'm working on the computer since my point of sale program is on it and couldn't stay after I closed yesterday due to other situations...as soon as I'm able to try this I'll let you know if it works.
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siliconman01
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Re: TH guard is set to be loaded at startup but wo
« Reply #13 on: Jul 4th, 2005, 10:38am »
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Lookin' forward to hearing back on your findings when you get a chance to try it....  Wink
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yingli
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Re: TH guard is set to be loaded at startup but wo
« Reply #14 on: Jul 5th, 2005, 10:42am »
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ok, this may be a stupid question, but if the TH is shown as running in the processes module, then should I mind if the icon isn't showing and go through all of that again? I know...laziness! But I'm tired of uninstalling and reinstalling this thing!
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