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   Adware, Browser Hijackers and other Malware (Moderators: Helena, Gavin_Coe, Magnus)
   trojanhunter being detecteding as spyware		 « Previous topic | Next topic »
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Thomas
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trojanhunter being detecteding as spyware
« on: Sep 22nd, 2008, 4:39am »		 Quote Quote  Modify Modify
http://img444.imageshack.us/my.php?image=24660305pv9.jpg
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siliconman01
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Re: trojanhunter being detecteding as spyware
« Reply #1 on: Sep 22nd, 2008, 5:44am »		 Quote Quote  Modify Modify
Well, TrojanHunter is not a virus or any other malicious element.  Spyware Doctor is probably barking at TH's self protection.  You can run TrojanHunter.exe through Jotti at the link below and you will see that it is not an infection.
 
http://virusscan.jotti.org/
 
Also, the link below is for the PC Tools user forum.  Perhaps you can report the Spyware Doctor False Positive via their forum.
 
http://www.pctools.com/forum/forumdisplay.php?f=54
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Thomas
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Re: trojanhunter being detecteding as spyware
« Reply #2 on: Sep 22nd, 2008, 8:49am »		 Quote Quote  Modify Modify
on Sep 22nd, 2008, 5:44am, siliconman01 wrote:
Well, TrojanHunter is not a virus or any other malicious element.  Spyware Doctor is probably barking at TH's self protection.  You can run TrojanHunter.exe through Jotti at the link below and you will see that it is not an infection.
 
http://virusscan.jotti.org/
 
Also, the link below is for the PC Tools user forum.  Perhaps you can report the Spyware Doctor False Positive via their forum.
 
http://www.pctools.com/forum/forumdisplay.php?f=54

 
ok there both ben reporting to pctools
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Re: trojanhunter being detecteding as spyware
« Reply #3 on: Sep 30th, 2008, 9:19am »		 Quote Quote  Modify Modify
Quote:
[#7136-1856-16] RE: false positiveț
From:  PC Tools Support (support@pctools.com)  
Sent: Mon 9/29/08 1:08 AM  
To:  Thomas (xxxxxxxx.com)  
 
Thomas, Thank you for contacting PC Tools Your False Positive report has been escalated to our Malware Research Center for in-depth analysis.  Our Malware Research Center is currently aware of this issue and they are working on resolving the problem shortly.  Please make sure to keep Smart Updating as the problem will be fixed very shortly with a newly created signature that will be downloaded via the Smart Update.  If you require further assistance on this specific request, please reply to this email.  Kind Regards, Jose GraydaTechnical Support RepresentativePC Tools Customer Support Services

 
i forgot post this
« Last Edit: Sep 30th, 2008, 11:15pm by siliconman01 » IP Logged
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siliconman01
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Re: trojanhunter being detecteding as spyware
« Reply #4 on: Sep 30th, 2008, 11:16pm »		 Quote Quote  Modify Modify
Thanks for the update on this issue.  
 
Note:  I blanked out your email address to keep it from being picked up by spammers.  Wink
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Thomas
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Re: trojanhunter being detecteding as spyware
« Reply #5 on: Oct 1st, 2008, 2:42am »		 Quote Quote  Modify Modify
on Sep 30th, 2008, 11:16pm, siliconman01 wrote:
Thanks for the update on this issue.  
 
Note:  I blanked out your email address to keep it from being picked up by spammers.  Wink

 
im not worry about the spammers i get spam and scam emails all the time but i just delete them
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Re: trojanhunter being detecteding as spyware
« Reply #6 on: Oct 1st, 2008, 4:54am »		 Quote Quote  Modify Modify
Quote:
[#7136-1856-16] RE: false positiveț
From:  PC Tools Support (support@pctools.com)  
Sent: Wed 10/01/08 1:02 AM  
To:  Thomas (forlife2564@hotmail.com)  
 
Thomas, Thank you for contacting PC Tools.  Can you please try running Smart Update and another Full Scan to see if you get the same problem? If you require further assistance on this specific request, please reply to this email.  Kind Regards, Jose GraydaTechnical Support RepresentativePC Tools Customer Support Services

 
geez it still picking up the false positiveț when i scan with trojanhunter so i send therm another history file
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siliconman01
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Re: trojanhunter being detecteding as spyware
« Reply #7 on: Oct 1st, 2008, 4:57am »		 Quote Quote  Modify Modify
Ouch...
 
Hopefully they will get it fixed soon.   Sad
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Re: trojanhunter being detecteding as spyware
« Reply #8 on: Oct 1st, 2008, 5:31am »		 Quote Quote  Modify Modify
on Oct 1st, 2008, 4:57am, siliconman01 wrote:
Ouch...
 
Hopefully they will get it fixed soon.   Sad

 
yeah hopefully they can get it fix
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Thomas
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Re: trojanhunter being detecteding as spyware
« Reply #9 on: Nov 21st, 2008, 7:15pm »		 Quote Quote  Modify Modify
i forgot post back here few weeks ago i got a reply back and guess what they told me ignore it i guess there not going try and fix it
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siliconman01
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Re: trojanhunter being detecteding as spyware
« Reply #10 on: Nov 21st, 2008, 10:13pm »		 Quote Quote  Modify Modify
Is there an option in Spyware Doctor to add it to an Ignore list?
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Re: trojanhunter being detecteding as spyware
« Reply #11 on: Dec 12th, 2008, 11:51am »		 Quote Quote  Modify Modify
on Nov 21st, 2008, 10:13pm, siliconman01 wrote:
Is there an option in Spyware Doctor to add it to an Ignore list?

 
yea and i forgot post that and also i don't use spyware doctor anymore it dose not load all the way
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Re: trojanhunter being detecteding as spyware
« Reply #12 on: Dec 12th, 2008, 1:22pm »		 Quote Quote  Modify Modify
So this original post is not a problem anymore, eh?
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Re: trojanhunter being detecteding as spyware
« Reply #13 on: Dec 12th, 2008, 4:04pm »		 Quote Quote  Modify Modify
on Dec 12th, 2008, 1:22pm, siliconman01 wrote:
So this original post is not a problem anymore, eh?

 
yeah but im still trying fix it but no luck but without spyware doctor on my pc internet explorer loads fast with spyware doctor it takes a while to load
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siliconman01
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Re: trojanhunter being detecteding as spyware
« Reply #14 on: Dec 12th, 2008, 4:20pm »		 Quote Quote  Modify Modify
I'm a bit confused.  What are you trying to fix?  Are you trying to put Spyware Doctor back on your system?
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