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   Adware, Browser Hijackers and other Malware (Moderators: Helena, Gavin_Coe, Magnus)
   Newbie in need of help!		 « Previous topic | Next topic »
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   Author  Topic: Newbie in need of help!  (Read 1050 times)
aye-pruhl
Newbie
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Posts: 1
Newbie in need of help!
« on: Jul 14th, 2008, 12:14pm »		 Quote Quote  Modify Modify
I have SOMETHING on my computer.
I don't know if it's spyware, malwa, adware, trojans, or a conglomerate of all those things!
But I don't know how to get rid of it, and I already can't access a lot of things on my computer, such as my C drive, or any of the programs I installed earlier.
Luckily, the programs on my shortcut list are still working and I'm able to use the internet!
 
PLEASE HELP!
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siliconman01
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Trojans! Chew 'em Up, Spit 'em Out...

   


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Re: Newbie in need of help!
« Reply #1 on: Jul 14th, 2008, 1:12pm »		 Quote Quote  Modify Modify
If you are running Windows XP or Vista, please do the following:
 
1.  Go to the link below and download program Combofix.exe and save it on your desktop.    
   
http://download.bleepingcomputer.com/sUBs/ComboFix.exe  
   
2.  Temporarily de-activate all your security programs EXCEPT your software firewall.    
   
3.  Close down as many programs as you can (programs in the Notification Tray-  next to the clock).    
   
4.  Close your browser.    
   
5.  Double click on Combofix.exe to execute it and follow the instructions.    
   
Please note, that once you start ComboFix you should not click anywhere on the ComboFix window as it can cause the program to stall. In fact, when ComboFix is running, do not touch your computer at all and just take a break as it may take a while for it to complete.
 
 
  -  When Combofix.exe is finished, it will save a log on your system.      
   
6.  Post the Combofix log back here  
 
7.  Then download/install Hijackthis.  The link below describes how to download Hijackthis.
 
http://www.misec.net/forum/board/FAQ/1163329424
 
8.  Once installed, run a Hijackthis scan and post the scan log back here.
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TrojanHunter V5.5.1002...No. 1 AT in my Book and on my Box(es)! Windows 7 x64 Professional on a Dell XPS 410, 8 gbyte RAM, dual WD VelociRaptors, dual 24" UltraSharp FPD monitors, Logitech 5.1 Surround Sound; Windows 7 x86 Professional on a Dell Vostro 220s, 4 gbyte RAM, dual WD VelociRaptors. Common: router, cable modem.
desinet1
Newbie
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Posts: 1
Re: Newbie in need of help!
« Reply #2 on: Dec 5th, 2008, 4:32am »		 Quote Quote  Modify Modify
Yes,
Combofix is a nice option to start with.
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siliconman01
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Trojans! Chew 'em Up, Spit 'em Out...

   


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Re: Newbie in need of help!
« Reply #3 on: Dec 5th, 2008, 4:34am »		 Quote Quote  Modify Modify
Welcome to the forum desinet1  Cheesy
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TrojanHunter V5.5.1002...No. 1 AT in my Book and on my Box(es)! Windows 7 x64 Professional on a Dell XPS 410, 8 gbyte RAM, dual WD VelociRaptors, dual 24" UltraSharp FPD monitors, Logitech 5.1 Surround Sound; Windows 7 x86 Professional on a Dell Vostro 220s, 4 gbyte RAM, dual WD VelociRaptors. Common: router, cable modem.
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