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Oct 13^th, 2008, 11:50am

   Mischel Internet Security Forum
   TrojanHunter
   LiveUpdate (Moderators: Helena, Gavin_Coe, Magnus)
   Error: Authorization Failed

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Topic: Error: Authorization Failed (Read 1720 times)

sander
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Posts: 622

Error: Authorization Failed
« on: Sep 15^th, 2006, 5:17am »

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I have been using TrojanHunter version 4.6 build 928 and my Live Update has allways been OK untill this morning.

Then an "Authorization Failed"-error came up every time.

I have tried to install the new build 930 (I closed the TH Guard, uninstalled TrojanHunter, restarted the pc, installed build 930, allowed unlimited access through my BitGuard Firewall, restarted the pc, did a manual update) but I still get the same error:

http://img83.imageshack.us/img83/8941/sj1597ig2.jpg

Any suggestions?

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sander
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Posts: 622

Re: Error: Authorization Failed
« Reply #1 on: Sep 15^th, 2006, 6:32am »

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After looking around the Forum I found this:
http://www.misec.net/forum/board/LiveUpdate/1158220370

and in there I found that I could order a new email with the license-file:
http://www.misec.net/trojanhunter/licensefile/

I got the email and the license-file, double-clicked the license-file, and voila!
The LiveUpdate is OK again.

Thank You.

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mrainey
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Posts: 11

Re: Error: Authorization Failed
« Reply #2 on: Sep 15^th, 2006, 6:57am »

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I run Live Update at least twice every day. This morning I got the "Authorization Failed" error. Switching to the European download site worked, but almost six megabytes of data was downloaded to my computer?? Switching back to the USA site still gives the Authorization error.

I've been running 4.6 Build 928 with no problems. I'm not really all that eager to update again.

If I stick with the European site, should I expect to be able to run Live Update with no problems in the future? And, what caused this "Authorization failed" problem in the first place?

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