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Nov 20th, 2008, 5:58am
   Mischel Internet Security Forum
   TrojanHunter
   LiveUpdate (Moderators: Helena, Gavin_Coe, Magnus)
   Error Message 'unable to move....'		 « Previous topic | Next topic »
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fax2368
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Error Message 'unable to move....'
« on: Sep 20th, 2005, 1:54pm »		 Quote Quote  Modify Modify
Autoupdate report the following weird error:
 
"Unable to move D:\Program Files\TrojanHunter 4.2\LiveUpdate\Temp\AprocessRules.trf to D:\Program Files\TrojanHunter 4.2\LiveUpdate\AprocessRules.trf (Cannot create a file when that file already exist). Unable to install update"  
 
It has only happened twice in almost 10 months of use...  
 
Any ideas??
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MichaelJ
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Re: Error Message 'unable to move....'
« Reply #1 on: Sep 20th, 2005, 4:29pm »		 Quote Quote  Modify Modify
fax2368,
 
I don't have a solution, but have experienced the same error with the file Rulesets.ini for the last several (manual) updates.
 
The second (manual) update attempt succeeds, reason unknown.
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fax2368
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Re: Error Message 'unable to move....'
« Reply #2 on: Sep 20th, 2005, 4:31pm »		 Quote Quote  Modify Modify
Thanks!
At least I am not alone.... Smiley
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Randy_Bell
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Re: Error Message 'unable to move....'
« Reply #3 on: Sep 20th, 2005, 6:27pm »		 Quote Quote  Modify Modify
What O.S. ??  I have not experienced this problem on my Windows XP-SP2 computer but on my son's Win98SE computer I have noticed a similar error:  exiting {unload} and reloading the TH-Guard, then rerun liveupdate, seems to solve the problem on his PC.  Wink
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MichaelJ
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Re: Error Message 'unable to move....'
« Reply #4 on: Sep 20th, 2005, 10:18pm »		 Quote Quote  Modify Modify
XP(Home)-SP2.
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fax2368
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Re: Error Message 'unable to move....'
« Reply #5 on: Sep 21st, 2005, 2:39am »		 Quote Quote  Modify Modify
Windows XP-Pro-SP2  
 
In my case a manual update after the autoupdate error (without unloading) correctly downaload and install the definition update.  
 
Fax
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Magnus
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Re: Error Message 'unable to move....'
« Reply #6 on: Sep 21st, 2005, 5:20am »		 Quote Quote  Modify Modify
I've been unable to reproduce this error. This error message should really only happen if a file is already being written to, e.g. if two LiveUpdate instances were to run at once.
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fax2368
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Re: Error Message 'unable to move....'
« Reply #7 on: Sep 21st, 2005, 6:35am »		 Quote Quote  Modify Modify
Thanks Magnus for the feedback and for checking it out. As I said it only happened twice in 10 months and it does not affect the functionality of TH.
 
Last time it happened the PC was in screensaver mode. But I am not sure how can the screensaver (normal starfield one) have an influence on this error. I will try to replicate the error and come back here if successful.  
 
The only software that could interfere with TH under screensaver mode could be diskkepper 9  that I have set to run in screensaver mode. Even tough the probability that diskkeeper 9 was defragmenting that specific file at the same as TH was trying to replace it is (to me) very remote.  
 
Fax
 
 
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Magnus
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Re: Error Message 'unable to move....'
« Reply #8 on: Sep 21st, 2005, 6:36am »		 Quote Quote  Modify Modify
Perhaps DiskKeeper is locking whole folders at a time? The defrag process causing this seems like a reasonable explanation.
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fax2368
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Re: Error Message 'unable to move....'
« Reply #9 on: Sep 21st, 2005, 6:39am »		 Quote Quote  Modify Modify
That could be!  
I will put TH folder in the DK exclusion list and see what happens.
 
Thanks,
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MichaelJ
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Re: Error Message 'unable to move....'
« Reply #10 on: Sep 21st, 2005, 3:00pm »		 Quote Quote  Modify Modify
My Rulesets.ini problem solved.
 
Recently activated a WinPatrol option to protect the hosts file and other "critical system files", and the time frames matched.  Deactivated the option - and manual update ok.
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jonah8208
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Re: Error Message 'unable to move....'
« Reply #11 on: Nov 7th, 2005, 5:56pm »		 Quote Quote  Modify Modify
Hi Guys
 
I have had this same problem on a daily basis for some time on several machines most of which run the same combination of SP2, NOD32 and a Norton 2003 firewall doing internal network duties behind a Hardwired NAT Routers / Firewalls also I have MS Antispyware, Spybot S&D & Adaware SE running on all PCs. All the PCs are running on 4.2/908 and manual update works no problems.
 
You are saying that it is a hosts / settings protection issue OK but I need to narrow it down a bit. I have 4 pcs on this network, 2 never have any trouble and 2 that always fail also 3 other PCs on another network 2 are fine and 1 always fails live update.
 
As far as I can remember without trawling through all the PCs the setups are identical, I set them up to be identical and I have the only admin access but the problem is on 3 machines out of 7 so before I spend a week looking for mis-set settings in all the above can somebody confirm I am looking for an outside protection agent as the cause and have a guess at the most likely suspect?
 
Its not a massive problem cos I can manually update but it is time consuming and a pain also the boss wants this in a lot more PCs so I need to know WTF it is.
 
 Smiley
 
Thanks
 
Jonah
 
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