Got a 4 User License instead of a 2 User License - Mischel Internet Security Forum

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Jul 29^th, 2010, 4:02pm

   Mischel Internet Security Forum
   TrojanHunter
   License Issues (Moderators: Helena, Gavin_Coe, Magnus)
   Got a 4 User License instead of a 2 User License

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Topic: Got a 4 User License instead of a 2 User License (Read 1201 times)

compwiz4u
Newbie

Posts: 5

Got a 4 User License instead of a 2 User License
« on: Aug 21^st, 2006, 8:33pm »

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There was an error trying to add a 2 user license.
When I tried to set it up for my customer, there was an error in the email address.

When I went back and fixed the email address xxxxxxx@comcast.net (there was a trailing space), your system gave her 4 licenses.

Can you please reduce it to 2 and put the other 2 back in my account, so I will have 3 remaining.

I sent an email to support but received no response and I need the licenses back ASAP.

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compwiz4u
Newbie

Posts: 5

Re: Got a 4 User License instead of a 2 User Licen
« Reply #1 on: Aug 26^th, 2006, 8:43pm »

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I am not impressed with your customer service.
No responses to my email or my last messsage here.
Can somebody please respond?

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siliconman01
Global Moderator

Trojans! Chew 'em Up, Spit 'em Out...

Gender: male

Posts: 6729

Re: Got a 4 User License instead of a 2 User Licen
« Reply #2 on: Aug 26^th, 2006, 11:26pm »

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I have emailed Magnus just now alerting him of your post here. Sorry you are having problems with no response to your support e-mail. Sad

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