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Nov 20th, 2008, 11:08am
   Mischel Internet Security Forum
   TrojanHunter
   License Issues (Moderators: Helena, Gavin_Coe, Magnus)
   Need second copy of TH upgraded... How?		 « Previous topic | Next topic »
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   Author  Topic: Need second copy of TH upgraded... How?  (Read 564 times)
cdplayer
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Need second copy of TH upgraded... How?
« on: Apr 16th, 2006, 1:22pm »		 Quote Quote  Modify Modify
I purchased two copies of TH. One copy has a site license for 3 users, which I upgraded. The other copy of TH has a site license for 2 users. Currently I am using the copy of TH that has a site license for 3 users. How can get the other copy of TH (2 user license) upgraded?
 
Thanks!
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siliconman01
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Re: Need second copy of TH upgraded... How?
« Reply #1 on: Apr 16th, 2006, 1:43pm »		 Quote Quote  Modify Modify
Did you use the same email address for both copies?  If not, you should be able to get the 2 user license upgrade license by entering the email address used for the 2 user license  here.  
 
http://www.misec.net/trojanhunter/licensefile/
 
If there is problem, just email Magnus at  sales<at>misec.net  (<at> = @)
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cdplayer
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Re: Need second copy of TH upgraded... How?
« Reply #2 on: Apr 16th, 2006, 2:01pm »		 Quote Quote  Modify Modify
on Apr 16th, 2006, 1:43pm, siliconman01 wrote:
Did you use the same email address for both copies?  If not, you should be able to get the 2 user license upgrade license by entering the email address used for the 2 user license  here.  
 
http://www.misec.net/trojanhunter/licensefile/
 
If there is problem, just email Magnus at  sales<at>misec.net  (<at> = @)

 
 
Thanks siliconman01 for replying!  Cool
I will contact Magnus. I have both of the invoice numbers so Magnus should not have a problem locating the information. I did use the same email address when I purchased the copies of TH.  Sad
 
Cheers & Happy Easter!!  Grin
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cdplayer
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Re: Need second copy of TH upgraded... How?
« Reply #3 on: Apr 21st, 2006, 7:46am »		 Quote Quote  Modify Modify
Hey siliconman01!
 
Do you know if Magnus at sales<at>misec.net is reading his emails? Grin I sent him my request but I have not heard from him. I sent another request. I hope he answers soon...
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siliconman01
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Re: Need second copy of TH upgraded... How?
« Reply #4 on: Apr 21st, 2006, 8:09am »		 Quote Quote  Modify Modify
Must not be  Huh
 
I sent him an email asking him to check in on this thread.
 
Sorry about the slow response.  Undecided
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Re: Need second copy of TH upgraded... How?
« Reply #5 on: Apr 21st, 2006, 11:04am »		 Quote Quote  Modify Modify
on Apr 21st, 2006, 8:09am, siliconman01 wrote:
Must not be  Huh
 
I sent him an email asking him to check in on this thread.
 
Sorry about the slow response.  Undecided

 
Thank you siliconman01 for your assistance!
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Magnus
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Re: Need second copy of TH upgraded... How?
« Reply #6 on: Apr 27th, 2006, 8:41am »		 Quote Quote  Modify Modify
Hi,
 
Just replied to this by email.
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cdplayer
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Re: Need second copy of TH upgraded... How?
« Reply #7 on: Apr 27th, 2006, 1:39pm »		 Quote Quote  Modify Modify
on Apr 27th, 2006, 8:41am, Magnus wrote:
Hi,
 
Just replied to this by email.

 
Hello Magnus!
 
I just e-mailed you!
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cdplayer
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Re: Need second copy of TH upgraded... How?
« Reply #8 on: May 3rd, 2006, 10:39am »		 Quote Quote  Modify Modify
on Apr 27th, 2006, 8:41am, Magnus wrote:
Hi,
 
Just replied to this by email.

Hello Magnus!
 
What if I reinstalled the old version on my computer. When TH contacts your server it will realize that my copy of TH is old and will request that I update it, would that work? Would that confuse the system since I used the same email address when purchasing both licenses?
 
Would it be better if the licenses were combined?
 
Cheers!
« Last Edit: May 3rd, 2006, 10:42am by cdplayer » IP Logged
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