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Oct 6th, 2008, 4:28pm
   Mischel Internet Security Forum
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(Moderators: Helena, Gavin_Coe, Magnus)
   Evaluation of TrojanHunter Software
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   Author  Topic: Evaluation of TrojanHunter Software  (Read 637 times)
Vrostein
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Evaluation of TrojanHunter Software
« on: Sep 14th, 2002, 2:54am »
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I am interested in feedback from those who have used TrojanHunter.  What do you think of the product and its quality?
 
Thanks!
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Re: Evaluation of TrojanHunter Software
« Reply #1 on: Sep 14th, 2002, 4:45am »
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High marks on ease of use, low use of resources, customer support, and allows you to make your own rules.
 
Thumbs Up!  All around. Grin
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Re: Evaluation of TrojanHunter Software
« Reply #2 on: Sep 14th, 2002, 6:03am »
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on Sep 14th, 2002, 2:54am, Vrostein wrote:

I am interested in feedback from those who have used TrojanHunter.  What do you think of the product and its quality?
 
Thanks!

 
Very light on system resources, fast, with outstanding support. A top-class product going from good to better.
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Re: Evaluation of TrojanHunter Software
« Reply #3 on: Sep 14th, 2002, 6:56am »
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I spend a lot of time on the DSLR Security Forum.  I read and learn, and often answer questions.  TH was mentioned, along with another AT program, as being two that should be evaluated.  I tried both, and picked TH.
 
Support is outstanding, between this forum and the DSLR Security Forum.   Support is very important to me, when selecting any program.
 
PS Welcome the TH forum.
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Re: Evaluation of TrojanHunter Software
« Reply #4 on: Sep 14th, 2002, 1:24pm »
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Vrostein, Another welocome to the forum.
I also tried a few other AT's before I found TrojanHunter.
One I simply didn't like.
Another well known, highly rated AT that I was evaluating, I had a question that I submitted to their support via e-mail and recieved a reply saying: "Your request for technical support has been received and forwarded to a member of our staff. While every email is read and all samples are examined we cannot respond to every email."
I never heard from them again.....
They never heard from me either......
That is when I found TH, installed it, I liked the program, I liked the forum and the the people here.
Then, I found a legit question to e-mail support@TrojanHunter and I had a reply from Magnus with the answers to my questions within 6 hours.
I my opinion that is someone who cares about his product and the people who use it.
I have also had the oppertunity to see it in action....that was cool. I like the way it works.
 
Have fun.......... Grin
 
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Re: Evaluation of TrojanHunter Software
« Reply #5 on: Sep 14th, 2002, 3:31pm »
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I tried 3, picked TH because of most of the reasons listed above. At that time, TH had one major advantage on my system - it ran and completed a scan. Got to be a plus point with any software!
 
The other two I tried were TDS-3 and BOClean - both big names in this field, with plenty of loyal users and good backup. Of those two, TDS wouldn't get beyond 2% of the files (don't know why, but it stopped at 770 files exactly, each attempt, but wouldn't list what that file was so I couldn't work around it to see if the file was corrupt). Others I've read object to some of TDS's use of user information, but c'est la vie and I can't pass comment since I have no experience of it.
 
The other program, BOClean, wouldn't successfully install. Now, I'm sure that was a glitch with my (otherwise okay) system, since plenty of users have it. Kevin McAleavey (BOClean) is an approachable guy, quick to reply and so on, with lots of experience dealing with Trojans. That would be my second choice if TH hadn't been quick, unobtrusive, well-supported, nicely priced and accurate (I've only come across one false-positive with TH, whereas my AV at that time - McAfee - gave several). I believe I would have still picked TH if BOClean did manage to install.
 
One thing to bear in mind - TH so far is a 'growing' product, still gathering features and so on (whereas the other two I've mentioned are more established). I suspect that it will be top of the heap within a year, though I don't expect any of the others to be resting on their laurels waiting for that day to come!
« Last Edit: Sep 14th, 2002, 3:38pm by Ian » IP Logged

... but crap arrives pretty much straight away.
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Re: Evaluation of TrojanHunter Software
« Reply #6 on: Sep 14th, 2002, 4:29pm »
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Thanks to one and all for the feedback!  I appreciate everyone taking time to respond.
 
Alex Vrostein
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Re: Evaluation of TrojanHunter Software
« Reply #7 on: Sep 15th, 2002, 3:07am »
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on Sep 14th, 2002, 2:54am, Vrostein wrote:

I am interested in feedback from those who have used TrojanHunter.  What do you think of the product and its quality?
 
Thanks!

 
Further to what others have said, I feel that it may be of interest to you to hear more experiences with other ATs. I started trialling TH at the same as I trialled TDS-3, after having been badly let down by The Cleaner. TDS-3 was very thorough, but imposed a heavy drain on my system resources. Queries to the vendor produced responses that this drain was NOT the fault of TDS-3, but due to my own inadequate system (K6-2 400 192MB RAM), or the configuration thereof. Subsequent research showed me that I was not the only user to feel that TDS-3 made a negative impact on system performance. TDS-3 was also more expensive than TH, a significant factor for me with an exchange rate of $1US=$2.1to $2.2NZ. In the end a big factor, apart from the light foot print and nimbleness of TH, was Magnus himself. His personal responses made it a pleasure to submit potential new trojans to him (I had about a dozen added within a fortnight of buying TH), and it is becoming increasingly rare and refreshing to deal with a software vendor who invites, and responds cheerfully to, queries and suggestions, rather than viewing them as a slight to his work. The vendor of TDS-3 made an incursion to this forum once, and conducted himself rather shabbily, IMHO. Magnus has always concentrated on making his product better, not wasted time slagging the competition.
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Re: Evaluation of TrojanHunter Software
« Reply #8 on: Nov 19th, 2002, 3:54pm »
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Hello,
 
New member, I just signed up..
 
I have been using Outpost Firewall Pro, and Tauscan since, April.. Although I have nothing but good things to say about Outpost, Tauscan was a big disapointment, especially when I realized after buying it (stupid me..) that it doesn't handle polymorphic trojans.. Soooo... I am keeping Outpost Firewall Pro, which I think is excellent, especially the way it handles active content, and is low on system resources. I uninstalled Tauscan and it came down to either Trojan Hunter or BOClean. Here is why I picked Trojan Hunter...
 
1.  I noticed BoClean may have some issues in compatibility with NOD32.. (I think)
 
2.  You can do a manual scan with Trojan Hunter, you can't with BOClean.
 
3.  I noticed TJ runs fast, scans fast, very light on resources...
 
4.  If Randy Bell likes it, (who I see on almost every security forum I go to) then it MUST be good!!!
 
5.  My girlfriend, who is Swedish, will KILL me if I don't give my business to a fellow Swede ..!!!
 
Besides, I noticed it runs better, and seems "tighter" than Tauscan..  
There's my take on this!
Thanks..
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Re: Evaluation of TrojanHunter Software
« Reply #9 on: Nov 20th, 2002, 7:09pm »
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5.  My girlfriend, who is Swedish, will KILL me if I don't give my business to a fellow Swede ..!!!

Which, above all else, is the killer vote; the hanging chad (for those State-side).
 
Strangely, it's also the reason the dirty dishes don't go unwashed in the kitchen sink for a week... (although I think the nationality is unimportant in those kind of things...) Grin Grin Grin Cool
« Last Edit: Nov 24th, 2002, 4:24pm by Ian » IP Logged

... but crap arrives pretty much straight away.
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Re: Evaluation of TrojanHunter Software
« Reply #10 on: Nov 23rd, 2002, 12:58am »
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TH gets a big thumbsup from me. All around, and support in particular must be mentioned. Smiley
 
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5.  My girlfriend, who is Swedish, will KILL me if I don't give my business to a fellow Swede ..!!!

 
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