siliconman01
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Trojans! Chew 'em Up, Spit 'em Out...
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Quick Links- Frequently Asked Questions Articles
« on: Mar 31st, 2006, 8:41am » |
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Subscription Questions?
Q? I've changed my email address since I purchased or licensed TrojanHunter. How do I notify Mischel Internet Security to update to my new email address?
- http://forum.misec.net/board/FAQ/1143204146
Q? When will my subscription expire?
- http://forum.misec.net/board/FAQ/1143196931
Q? Where can I buy a subscription extension?
- http://www.misec.net/order/
Q? How do I save away my TrojanHunter license?
- http://forum.misec.net/board/FAQ/1139255780
Q? Where can I find more information concerning licensing and the Subscription requirement? - http://forum.misec.net/board/LicenseIssues/1146252488
How do I upgrade to a new version of TrojanHunter?
Q? From where can I download the latest version of TrojanHunter?
- http://www.misec.net/products/TrojanHunterSetup.exe
or
- http://www2.misec.net/products/TrojanHunterSetup.exe
Q? I have not yet upgraded to TrojanHunter V4.5 or later. How do I upgrade?
- http://forum.misec.net/board/FAQ/1143140682
Q? I am having difficulty with TrojanHunter and need to totally uninstall it.
- http://forum.misec.net/board/FAQ/1139255740
Q? I just want to upgrade to a newer version of TrojanHunter.
Simplified uninstall
- http://forum.misec.net/board/FAQ/1143355865
Install
- http://forum.misec.net/board/FAQ/1139255716
Q? I need help setting up the Options in TrojanHunter Guard.
- http://forum.misec.net/board/FAQ/1143321918
Q? How do I test whether TrojanHunter is working?
Testing with TrojanSimulator
- http://forum.misec.net/board/FAQ/1143633481
Force a LiveUpdate
- http://forum.misec.net/board/FAQ/1139260501
Q? I see a post from Magnus that a Beta version is being tested. Should I install the Beta version of TrojanHunter?
- http://forum.misec.net/board/FAQ/1142507985
TrojanHunter Scanner Questions?
Q? I have scanned with TrojanHunter Scanner and do not know what Alternate Data Streams are.
- http://forum.misec.net/board/FAQ/1139255678
Q? I have scanned with TrojanHunter Scanner and received a Port Alert.
- http://forum.misec.net/board/FAQ/1139255619
Q? I have scanned with TrojanHunter Scanner and I am being alerted that I have Double Extensions.
- http://forum.misec.net/board/FAQ/1139255660
Q? I have scanned with TrojanHunter Scanner and it says I have an infection in the System Volume Information folder (Restore folder).
- http://forum.misec.net/board/FAQ/1139255588
Q? Can I manually update the TrojanHunter rulesets?
- http://forum.misec.net/board/FAQ/1142067076
Q? How do I submit a suspicious file to Mischel Internet Security for analysis?
- http://forum.misec.net/board/FAQ/1139308293
Q? What is the Right-Click scanning option at the bottom of the TrojanHunter Scanner window? Does it mean I can scan an individual file or folder?
- http://forum.misec.net/board/FAQ/1143581662
Q? How does TrojanHunter Scanner and TrojanHunter Guard Quarantine a malicious file?
- http://forum.misec.net/board/FAQ/1143801811
Q? How do I resolve a "Stream Read Error" that occurs when I open TrojanHunter Scanner?
- http://www.misec.net/forum/board/FAQ/1174554108
Q? Where is the TrojanHunter scan log?
- http://www.misec.net/forum/board/FAQ/1195720372
Want to schedule a Scan or LiveUpdate?
Q? Can I schedule LiveUpdate to automatically run daily?
- http://forum.misec.net/board/FAQ/1139260464
Q? Can I schedule TrojanHunter Scanner to automatically scan my system at a specific time-of-day?
- http://forum.misec.net/board/FAQ/1139255763
Having Problems with an infection?
Q? What initial steps should I take to request assistance on the User forum?
- http://www.misec.net/forum/board/FAQ/1170863449
Q? I've been instructed to start up in SAFE MODE. How do I do this?
- http://forum.misec.net/board/FAQ/1144043085
Q? I cannot remove an infection from my system. What do I do?
- http://forum.misec.net/board/FAQ/1143111388
Q? Where can I locate remote scanners provided by other vendors?
- http://forum.misec.net/board/FAQ/1141894786
Q? I cannot find the file that is supposed to be infected. How do I make all files and folders visible?
- http://forum.misec.net/board/FAQ/1139610900
Q? I have been instructed to install HiJackThis. How do I download and install HiJackThis?
- http://www.misec.net/forum/board/FAQ/1163329424
Miscellaneous?
Q? Trojan? Worm? Virus? Spyware? What is all this jargon?
- http://forum.misec.net/board/FAQ/1143053220
Q? How can I speed up scanning?
- http://forum.misec.net/board/FAQ/1143655327
Q? How come my Administrators Account is not visible in my User Accounts on Windows XP or Vista?
- http://forum.misec.net/board/FAQ/1139917339
Q? How can I modify Windows XP Home Edition so I change security privileges on files, folders, and registry keys?
- http://forum.misec.net/board/FAQ/1144075199
Q? Where can I offer a suggestion/comment/problem on the FAQ section of the forum?
- http://forum.misec.net/board/FAQ/1143368344
Q? How do I request support on the User Forum?
- http://forum.misec.net/board/FAQ/1143115267
Q? Can system Services be optimized on my computer?
- http://www.misec.net/forum/board/FAQ/1160820808
Q? Where can I download a Free Anti-Rootkit Detection scanner?
- http://www.misec.net/forum/board/FAQ/1164990581
Q? How can I test to determine if I have the latest versions of system and third party software?
- http://www.misec.net/forum/board/FAQ/1167906591
Q? Is TrojanHunter Vista Compatible?
- http://www.misec.net/forum/board/FAQ/1182621686
Q? Is TrojanHunter 64-bit Compatible for XP\Vista?
- http://www.misec.net/forum/board/FAQ/1201184276
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