siliconman01
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How to Submit a File for Analysis
« on: Feb 7th, 2006, 4:31am » |
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This procedure describes how to manually submit a file for analysis to determine if the file is malicious.
Please read this section in the TrojanHunter Help File:
- http://www.misec.net/trojanhunter/help/?page=PossibleTrojanFiles
1. Zip and password protect the suspect file.
(For assistance in how to zip and password protect a file, please refer to the following link:
http://www.dslreports.com/faq/security/1._General_Questions#8730
2. Using your e-mail client, attach the zipped file to an e-mail and send to support@TrojanHunter.com
- In the body of the email, please explain why this file is being submitted. (Example: TrojanHunter scanner detected file as possible trojan.)
- Include the password so that the Trojan Analyst can unzip the password protected file.
- If a post was created on the TH forum concerning this file, please include a link to the post in the body of the e-mail.
NOTE:
A. It is important to zip and password protect the file so that the file attachment will not be stripped from the e-mail by various e-mail servers that the e-mail passes through.
B. Do not assume that a file that has been flagged as suspicious by TrojanHunter scanner is okay just because a Google (or other search engine) search reveals web sites that indicate the "named file" is routine and not malicious. It is best/safest to submit the file for analysis because of the trickery that the Internet criminals use.
C. Depending on the number of submittals currently under review, it may take 2-3 days to receive a response concerning your particular submittal. Submittals on Saturday and Sunday may be slightly delayed as well.
Special thanks to DSLReports for their Q & A concerning Zipping.
Applies to all versions of TrojanHunter.
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| « Last Edit: Dec 1st, 2010, 8:27am by siliconman01 » |
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