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   Norton Internet Security 2012 & Trojan Hunter		 « Previous topic | Next topic »
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   Author  Topic: Norton Internet Security 2012 & Trojan Hunter  (Read 509 times)
Dragon_Dave
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Norton Internet Security 2012 & Trojan Hunter
« on: Oct 6th, 2011, 6:32pm »		 Quote Quote  Modify Modify
Hi there
 
I have just done a clean install of Windows 7, 64 bit and installed Norton Internet Security 2012.
 
After doing all the Microsoft updates, I then attempted to install Trojan Hunter 5.3.
 
NIS 2012 puts the Trojan Hunter file redgll.exe into quarantine. Hence, Trojan Hunter no longer works.
 
I told NIS 2012 that this is a good file and to release out of quarantine.  
 
I then removed Trojan Hunter and rebooted.
 
After doing a fresh install of Trojan Hunter, Trojan Hunter appears to be working properly along side NIS 2012.
 
 
My questions are:
 
1. Have I done the correct thing with NIS 2012 by telling it that the redgll.exe is safe and to release it from quarantine?
 
2. Is Trojan Hunter and NIS 2012 safe to use side by side on the same pc/laptop or do they conflict with each other?
 
Thanks
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siliconman01
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Trojans! Chew 'em Up, Spit 'em Out...

   


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Re: Norton Internet Security 2012 & Trojan Hunter
« Reply #1 on: Oct 12th, 2011, 12:36am »		 Quote Quote  Modify Modify
Yes, TrojanHunter and NIS 2012 are safe to use side by side.  There should be no conflicts between the two.  
 
Quote:
NIS 2012 puts the Trojan Hunter file redgll.exe into quarantine. Hence, Trojan Hunter no longer works.  

 
I do not recognize file redgll.exe.  It does not show up on either Windows 7 x86 or x64 Professional at my location.  Are you sure that you typed the right file name?
« Last Edit: Oct 12th, 2011, 12:37am by siliconman01 » IP Logged
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TrojanHunter V5.5.1002...No. 1 AT in my Book and on my Box(es)! Windows 7 x64 Professional on a Dell XPS 410, 8 gbyte RAM, dual WD VelociRaptors, dual 24" UltraSharp FPD monitors, Logitech 5.1 Surround Sound; Windows 7 x86 Professional on a Dell Vostro 220s, 4 gbyte RAM, dual WD VelociRaptors. Common: router, cable modem.
Dragon_Dave
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Re: Norton Internet Security 2012 & Trojan Hunter
« Reply #2 on: Oct 16th, 2011, 3:08am »		 Quote Quote  Modify Modify
Hi there
 
I mistyped the file name.
 
The file sent to quarnatine is regdll.exe and Norton NIS 2012 reports it as WS.Trojan.H
 
Thank you
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siliconman01
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Re: Norton Internet Security 2012 & Trojan Hunter
« Reply #3 on: Oct 16th, 2011, 10:02am »		 Quote Quote  Modify Modify
From where did you download the TrojanHunter version that you have on your system?
 
There is no such file named regdll.exe in the official version of TrojanHunter V5.3.994 as downloaded from  
 
http://www.trojanhunter.com/products/TrojanHunterSetup.exe
 
which is the official Trojanhunter website.
 
I recommend that you fully remove the version of TrojanHunter that you have on your system and then download and install the latest version from the link above.  Then install your license so that TrojanHunter is functional.
« Last Edit: Oct 16th, 2011, 10:10am by siliconman01 » IP Logged
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TrojanHunter V5.5.1002...No. 1 AT in my Book and on my Box(es)! Windows 7 x64 Professional on a Dell XPS 410, 8 gbyte RAM, dual WD VelociRaptors, dual 24" UltraSharp FPD monitors, Logitech 5.1 Surround Sound; Windows 7 x86 Professional on a Dell Vostro 220s, 4 gbyte RAM, dual WD VelociRaptors. Common: router, cable modem.
Dragon_Dave
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Re: Norton Internet Security 2012 & Trojan Hunter
« Reply #4 on: Oct 19th, 2011, 9:34am »		 Quote Quote  Modify Modify
I downloaded v5.3 from your Mischel Internet Security website.
 
I downloaded it back in the summer of 2011. The download worked fine with Norton Internet Security 2011. Norton 2011 didn't flag up any warnings about Trojan Hunter.
 
 
In addition, I have since done a fresh install of Windows again. This time I use Trojan Hunter 5.5 (which I downloaded from the Mischel Internet Security website), Norton 2012 put one of the Trojan Hunter files into quarantine.
 
The file put into qurantine by Norton 2012 was:
 
c:\program files (x86)\trojanhunter 5.5\regdll.exe
 
Norton reports this file as a WS.Trojan.H
 
Would it help to see a screen shot of what Norton said?
 
I am using Windows 7, 64 bit Home Premium version, with SP 1 installed and all the other Microsoft updates.
 
Since releasing regdll.exe from qurantine in Norton 2012 & reinstalling Trojan Hunter, Norton 2012 has been fine running alongside Trojan Hunter.
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siliconman01
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Re: Norton Internet Security 2012 & Trojan Hunter
« Reply #5 on: Oct 20th, 2011, 2:57am »		 Quote Quote  Modify Modify
When NIS 2012 unquarantined file Regdll.exe where did it restore this file to (folder location)?  Did it put it back into the System32 folder at C:\Windows\System32 ?
 
Or do you have Mindsoft Utilities on your system?  RegDll.exe is part of this utility program.
« Last Edit: Oct 20th, 2011, 3:00am by siliconman01 » IP Logged
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TrojanHunter V5.5.1002...No. 1 AT in my Book and on my Box(es)! Windows 7 x64 Professional on a Dell XPS 410, 8 gbyte RAM, dual WD VelociRaptors, dual 24" UltraSharp FPD monitors, Logitech 5.1 Surround Sound; Windows 7 x86 Professional on a Dell Vostro 220s, 4 gbyte RAM, dual WD VelociRaptors. Common: router, cable modem.
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